Please contact Passenger Services for your lost and found questions.
Who We Are
DARTS is a non-profit, charitable organization that provides specialized transit service in Hamilton.
DARTS is a door-to-door transportation service employing wheelchair accessible buses, vans, MVs and contracted taxi services when appropriate. DARTS works under contract to Accessible Transportation Services (ATS), a department of the Hamilton Street Railway (HSR). ATS is responsible for the overall delivery of specialized transit services to the citizens of Hamilton and registration for DARTS must be made through ATS. DARTS service is available to persons with disabilities who are unable to access regular transit service. The service is also available to qualified residents of other municipalities while they are visiting the City of Hamilton.
DARTS is a shared ride service. Working together will make the shared ride service successful.
Vision Statement: DARTS is a leader in providing specialized transit for a safe and accessible community.
Mission Statement: DARTS is committed to providing a safe, high-quality, cost effective and customer-focused accessible transportation service.
DARTS is a non-for-profit Paratransit service, governed by a Volunteer Board of Hamilton citizens, 2 City of Hamilton Councillors and Ex-Officio Members of Public Works.
Click below to meet our current members.
DARTS regularly hires for several positions. Drivers, Cleaners, Logistic Specialists and more. If interested, please submit a resume. We will keep resumes on file for 6 months. All submissions will be considered, but only applicants with relevant qualifications will be contacted for an interview.
Excessive and late cancellations are wasteful and negatively affect service. Please keep the number of cancellations to a minimum and remember to call us as soon as possible if you are not going to use your ride.