Contact Us!

We would like to hear from you!
Please contact DARTS to give us feedback on our service.



235 Birch Avenue,
Hamilton, Ontario,
L8L 0B7

Phone Number: 905-529-1717 (Toll free: 1-855-831-5418)

  • Reservations:
  • Cancellations
    and Call Returns:
  • Subscriptions:
  • Group Bookings:
  • Press 0

  • Press 1
  • Press 4
  • Press 5

Our reservationists are available to take your call from:

  • Monday to Saturday:
  • Sunday:
  • 8:30am - 2am
  • 8:30am - 12:30pm
NOTE - our lines are busiest between 8:30am and 10am.
If you can call us after this period we can expedite your request more quickly.

Operating hours are:

  • Monday to Friday:
  • Saturday:
  • Sunday:
  • 5am - 2am
  • 6am - 2am
  • 6am - 12:30am
*The earliest possible pick-up time is 20 minutes after opening hours.
*The latest possible drop-off time is 30 minutes prior to closing hours.

Our staff our specially trained to help you. Please have the following information ready so that you can be served quickly:

  1. Passenger Name and Number
  2. Pick-up Date, Time and Address
  3. Drop-off Address
  4. Closest Accessible Entrance
  5. Type of Mobility Device Used
  6. Travel Attendant or Companion